Help & FAQ

With the Premium Edition, Premium Upgrade or Collector's Edition: October 1. Everyone else, including Game Pass: October 6. Both unlock at 8:00 a.m. Pacific (15:00 UTC). You can pre-install from September 29. The launch guide shows each time in your time zone.

No. Game Pass Ultimate and PC Game Pass members play from October 6. Early Access comes with the Premium content, either the Premium Edition or the Premium Upgrade.

On Xbox, online campaign co-op, Horde Siege and Versus need a Game Pass subscription that includes online multiplayer. Microsoft's store fine print states that requirement for Xbox; it doesn't mention one for Steam.

Two-player split-screen, on console only. PC doesn't have it.

Yes, if you buy it from the Xbox store: it's Xbox Play Anywhere, so one purchase covers Xbox Series X|S and Xbox on PC. A Steam copy is a separate purchase.

Yes. Steam lists Cross-Platform Multiplayer, and the store page says optional account linking lets you carry progress with roaming saves, connect with friends and send cross-platform invites, then squad up in 2 to 4 player online co-op or play competitive multiplayer for up to 8 players across supported platforms. The Coalition's beta FAQ says you need to link an Xbox account to send a cross-platform invite. Neither page lists which platforms are matched in each playlist. Steam store page, October 5 ↗

The Coalition says a small portion of customers reported a statue arriving with damaged components. Contact the retailer you bought it from and submit a request so the studio can document the order: DPI for the Americas, the UK and the EU (request form ↗), or JB Hi-Fi or EB Games in Australia and New Zealand (JB Hi-Fi ↗, EB Games ↗). The studio says it is investigating and hasn't announced next steps. The Coalition, September 29 ↗

Check two things first. The game has to be on an SSD, and your card needs hardware ray tracing; cards without it aren't supported at all. Then update your graphics driver and check The Coalition's known-issues posts. If it still fails, open a support ticket.

Yes. Rewards unlocked through beta challenges are in your inventory at launch.

Digital pre-orders get the Exfil Dom skin and Exfil weapon skin set automatically; they're for Horde Siege and Versus. Physical pre-orders may come with a code by email or on the receipt, depending on the store. The offer covers orders placed before 7:59 a.m. PT on October 6.

No PlayStation version has been announced.

No official length has been given. It has five acts.